Shipping & Delivery Information
Free Shipping
West Malaysia | East Malaysia | Singapore |
Order above RM 100 | Order above RM 140 | Order above RM 300 |
Shipping Rates
West Malaysia | East Malaysia | Singapore |
2 - 4 days | 4 - 6 days | 4 - 6 days |
RM 8 | RM 16 | RM 30 |
1. Once you place an order, the JERICA JEWELRY team will process it within 1 to 2 working days (excluding Saturdays, Sundays, and public holidays). This typically involves verifying the order details, checking product availability, and preparing the items for shipment.
2. Once your order is shipped, you should receive a confirmation email with tracking information. This allows you to monitor the progress of your shipment in real-time.
3. Please ensure that the address and phone number are accurate during the ordering process, as changes cannot be made once the order has been shipped.
4. We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to natural disasters, strikes, or customs delays.
5. Our courier service providers are DHL, Pos Laju, J&T, City Link, or etc.
6. By placing an order with us, you agree to adhere to these delivery terms and conditions. We appreciate your understanding and cooperation.
If you have any questions or concerns regarding the delivery of your order, please contact our customer support team at jericajewelry@gmail.com.